Need help now? Malaysia: Talian Kasih 15999 (24/7)  |  International: GamCare helpline details available via search  |  Perodua88 Live Support: 24/7 in-platform chat

Safe Play First

Responsible Gambling
at Perodua88

At Perodua88, we believe gambling should always be entertainment — never a source of stress, financial hardship, or harm. This page explains the tools we provide, the warning signs to watch for, and where to find help if you or someone you know needs it.

21+
Strictly for players aged 21 and above Underage gambling is prohibited. Age verification is actively enforced.
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Deposit Limits
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Session Timers
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Self-Exclusion
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24/7 Support
Player Protection

Tools We Provide

Every Perodua88 player has access to these responsible gambling tools directly from their Account Settings — no forms to fill, no waiting period for most restrictions.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your Perodua88 Account. Once a limit is set, it takes effect immediately. Reducing a limit applies instantly. Increasing a limit requires a 24-hour cooling-off period before it takes effect — giving you time to reconsider.

Instant Setup
Session Time Reminders

Configure alerts that notify you when you've been playing for a set period — 30 minutes, 1 hour, 2 hours, or a custom duration. When the reminder fires, you can choose to continue or log out. It's a simple nudge that keeps you aware of how long you've been on the Platform.

Configurable Alerts
Cool-Off Periods

Take a short break from the Platform without fully closing your Account. Cool-off options of 24 hours, 72 hours, 7 days, or 30 days are available. During a cool-off period, you cannot log in, deposit, or place bets. Your Account balance is preserved and withdrawals can still be processed.

24h / 7 Day / 30 Day
Self-Exclusion

For players who feel they need a longer break, self-exclusion locks your Account for a minimum of 6 months, up to 5 years, or permanently. Once self-exclusion is activated, it cannot be reversed for the specified duration under any circumstances — not even at your own request.

6 Months to Permanent
Loss Limits

Set a maximum amount you are willing to lose over a defined period. When your losses reach the set threshold, further bets are blocked until the period resets. Like deposit limits, loss limit reductions apply immediately while increases require a cooling-off period.

Daily / Weekly / Monthly
24/7 Support Access

If you're concerned about your gambling and aren't sure which tool to use, our live support team is available around the clock. Our trained agents can help you set up any of the tools on this page, discuss your concerns confidentially, or direct you to specialised support services in Malaysia and internationally.

Always Available
Play Smart

Gambling as Entertainment

Gambling at Perodua88 — whether you're playing slots, betting on Liga Super Malaysia, following live EPL action, or sitting at a live baccarat table — should feel the same as going out for entertainment. You set a budget, you enjoy the experience, and you stop when the budget is spent or when you're done. That's healthy gambling.

Problems start when gambling stops being entertainment and starts being a way to recover losses, relieve stress, or chase a feeling. Perodua88 is built for players who want a fair, enjoyable experience — not a financial spiral. Our tools and this guide exist specifically to help you keep it that way.

What Responsible Gambling Looks Like

  • You decide in advance how much you're willing to spend, and you stick to it
  • You view gambling as entertainment, not income or investment
  • You never gamble with money set aside for bills, rent, or essential expenses
  • You take regular breaks and don't chase losses
  • You gamble sober — alcohol and drugs impair decision-making
  • You're comfortable stopping at any time, win or lose
  • Gambling doesn't interfere with your work, relationships, or mental wellbeing
Remember: The house edge means that over time, gambling is not a profitable activity for most players. Every session should be treated as a leisure expense, like a meal out or a cinema ticket — not as a way to earn money.

The 21+ Age Requirement

Perodua88 operates a strict 21 years and above age policy across all services on the Platform. This is not a legal formality — it's a genuine commitment to protecting young people from the potential harms associated with gambling.

If you are a parent or guardian, we recommend using parental control software to restrict access to gambling websites on shared devices. If you know of or suspect a minor using the Perodua88 Platform, contact our support team immediately via live chat.

How to Set Up Protection Tools

  1. Log in to your Perodua88 Account and navigate to the Account Settings section from the top-right menu.
  2. Select "Responsible Gambling" from the settings submenu to access all protection tools in one place.
  3. Choose the tool you want to activate — deposit limit, session reminder, cool-off period, or self-exclusion — and follow the on-screen prompts.
  4. Confirm your selection. Restriction tools take effect immediately. You will receive a confirmation email to your registered address.
  5. Contact support if you need help configuring any tool or if you need to discuss your situation confidentially with a trained team member.
Important: If you have opted for self-exclusion and continue to receive marketing communications from Perodua88, please contact us immediately at [email protected] so we can update your preferences and ensure you receive no further promotional materials.
Self-Assessment

Is Your Gambling Still Under Control?

If you answer "yes" to two or more of these questions, we encourage you to use our self-exclusion or cool-off tools and consider reaching out to a support service.

1

Do you find yourself thinking about gambling when you're at work, with family, or trying to sleep?

2

Have you ever tried to win back money you lost gambling — and kept playing after telling yourself you'd stop?

3

Has gambling caused arguments with people close to you, or have you hidden gambling activity from them?

4

Have you borrowed money, sold items, or skipped essential payments in order to fund gambling?

5

Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?

6

Do you gamble to cope with stress, loneliness, depression, or other difficult emotions?

7

Have you noticed you need to gamble with larger amounts to get the same level of excitement?

8

Has gambling negatively affected your job, studies, or physical health?

Answered yes to two or more? You're not alone — and help is available. Use our self-exclusion tool in Account Settings, or contact Talian Kasih 15999 (Malaysia, 24/7) for confidential support.
Know the Signs

Warning Signs of Problem Gambling

Problem gambling develops gradually. Recognising these signs early — in yourself or someone you care about — makes it much easier to address before it causes serious harm.

Chasing Losses

Continuing to gamble after losing in an attempt to win back money, often escalating bet sizes and session duration.

Secrecy & Concealment

Hiding gambling activity, lying about time or money spent, or going to lengths to prevent others from discovering the extent of your gambling.

Financial Strain

Borrowing money to gamble, using credit cards for deposits, missing bill payments, or depleting savings to fund gambling activity.

Relationship Damage

Gambling taking priority over family time, causing arguments with loved ones, neglecting responsibilities at home or work due to gambling.

Emotional Dependency

Using gambling as a way to cope with stress, anxiety, loneliness, or depression. Feeling unable to enjoy free time without gambling.

Inability to Stop

Repeatedly trying and failing to cut down or stop gambling. Setting limits and breaking them. Feeling powerless over gambling behaviour despite wanting to change.

Get Help

Support Resources

If you or someone you know needs support with problem gambling, the following services provide confidential, professional assistance. All contact information below is text-only — please contact these organisations directly.

Talian Kasih

Malaysia's national welfare helpline, available 24 hours a day, 7 days a week. Provides counselling, crisis support, and referrals for individuals and families affected by problem gambling.

15999
GamCare

An internationally recognised charity providing free information, support, and counselling for anyone affected by problem gambling. Available online and by phone.

Text-only: GamCare.org.uk
Gamblers Anonymous

A fellowship of men and women who share their experience, strength, and hope with each other to recover from problem gambling. Meetings available in Malaysia and online.

Text-only: GamblersAnonymous
Perodua88 Support

Our 24/7 live support team is trained to assist players with responsible gambling concerns. Contact us via in-platform live chat to set up any protection tool or discuss your situation confidentially.

Live Chat: 24/7
For Players in Kuala Lumpur, Penang, Johor Bahru, and Petaling Jaya: Talian Kasih (15999) connects callers across Malaysia to local welfare resources including face-to-face counselling services. It is free to call from any Malaysian mobile or landline at any time.
For Family Members and Friends: Problem gambling affects more than just the individual. Organisations like GamCare and Gamblers Anonymous provide dedicated support for families and partners of problem gamblers. You don't have to navigate this alone.
Our Commitment

How Perodua88 Enforces Safe Play

Responsible gambling is not something Perodua88 outsources to a policy page. It's an operational standard that runs through every part of the Platform — from the way we structure promotions to how our support team responds to players showing signs of distress.

Our Platform monitors gambling patterns in real time. Where activity suggests a player may be experiencing difficulty — such as rapid deposit escalation, chasing patterns, or extended late-night sessions — our system flags the Account for a welfare check. A member of our support team may reach out proactively to check in.

Perodua88 does not market directly to self-excluded players. Once self-exclusion is activated, all promotional communications cease immediately. We do not contact self-excluded players with re-engagement campaigns, and we do not make it easy to reverse a self-exclusion decision within the specified period.

We apply spending friction by design. Increasing deposit limits requires a 24-hour wait. Reversing cool-off periods is not possible. These deliberate friction points are not bugs — they are features that give players time to reconsider impulse decisions.

Healthy Gambling Tips

Practical Guidelines for Every Session

  • Set a budget before you start — decide the maximum you're willing to lose and treat that amount as gone once you've deposited it.
  • Set a time limit too — it's easy to lose track of time when playing. Use our session timer reminder to stay in control.
  • Never chase losses — if you've hit your budget, stop. Chasing is how small losses become large ones.
  • Don't gamble when emotional — anger, sadness, loneliness, or stress impair judgement and make losses more likely.
  • Take regular breaks — step away between sessions. Gambling should coexist with the rest of your life, not replace it.
  • Only gamble with disposable income — money for rent, groceries, utilities, or dependants is never acceptable gambling funds.
  • Use platform limits proactively — set deposit and loss limits before you feel like you need them. It's easier to stay in control when you set boundaries early.
Play Within Your Limits

Gambling is Entertainment.
Keep It That Way.

If you're in control and ready to enjoy the Platform, we're here to provide the best online casino and sports betting experience in Malaysia. If you need to take a break or talk to someone, we're here for that too. For players aged 21 and above only.

For players aged 21 and above only. Gambling should be entertainment. If it stops being fun, stop playing. Talian Kasih: 15999.